If you send us a message, you should receive a reply within 1 or 2 business days. If you sent us several messages and have not received a single reply that probably means your email server or anti-spam software is blocking our messages. Make sure you can accept messages from the pcshorthand.com domain and from help@pcshorthand.com. If you still don't get a reply, we suggest you open a free email account at www.gmail.com and send us messages from your Gmail account.
If you are encountering problems using Shorthand, you may want to check out the on-line documentation for solutions to common problems.
OfficeSoft LLC is located in Southern California (30 miles east of Los Angeles). Our business model is to keep product prices as low as possible by maintaining "virtual" offices on the Internet so we currently do not offer telephone support. If you need help, please contact us by e-mail using one of the links below. We respond to messages Monday to Friday 9 am to 3 pm PST (except US holidays and announced vacation periods).
For Sales and Tech Support send EMAIL to:For Feedback and Suggestions send EMAIL to: